Privacy Policy

1. Introduction

Welcome to Vequik. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our local commerce platform, including our customer apps, business dashboard, and delivery partner network.

2. Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, and delivery addresses.
• Account Information: Passwords and authentication details.
• Payment Information: Processed securely by our third-party payment providers.
• Location Data: Used for delivery routing and finding local businesses near you.
• Usage Data: How you interact with our platform to help us improve the experience.

3. How We Use Your Information

We use your data primarily to provide and improve our services:

• Facilitating seamless orders and fast deliveries.
• Connecting customers with local businesses.
• Providing customer support and resolving disputes.
• Ensuring platform security and preventing fraud.
• Sending relevant updates about your orders and our services.

4. Data Sharing and Disclosure

Vequik only shares your information in specific circumstances:
- With local businesses to fulfill your orders.
- With delivery partners to drop off your items.
- With trusted third-party services (e.g., payment gateways) required to run the platform.
We never sell your personal data to advertisers.

5. Your Rights

You have the right to access, update, or request deletion of your personal data at any time. If you wish to exercise these rights, please contact our support team.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
privacy@vequik.com